In an era marked by volatility, uncertainty, complexity, and ambiguity (VUCA), HR professionals must move beyond administrative tasks to become proactive leaders of change. This programme equips participants with highly practical assessment tools, immersive simulations, and research-backed frameworks, enabling them to understand human factors in change, cultivate workforce resilience, and implement sustainable organizational transformation for long-term success.
Highlights:
- Hands-on practice with the Change Style Indicator (CSI) and Change Process Model Assessment (CPMA) to assess and navigate individual and team responses to change.
- Immersive VUCA simulations that strengthen decision-making skills and resilience in complex, evolving business scenarios.
- Practical framework exercises and real business cases to develop personalized action plans for overcoming change resistance in hybrid workforces.
Training Outline:
Section 1: Navigating the Flow of Change
- Uncovering Change Blind spots: Interactive discovery activity exploring the most common perceptual blind spots people experience toward organizational change
- The Change Pyramid Framework: Master the four fundamental change dynamics that contribute to the 70%+ failure rate of change initiatives, based on organizational behavior research
Section 2: Change Style Mastery for Success
- 4R Change Protocol Framework: Learn how everyone can achieve change success through customized protocols – Response to Change, Rationale for Change, Readiness for Change, and Resolution for Change
- Personal CSI Analysis: Complete and analyze Change Style Indicator assessment to explore detailed characteristics of each style within the 4R Framework and develop personalized change protocols
- Enabling Team Change Success with CSI: Practice facilitating team dialogue activities to identify and address different CSI style needs for overcoming change resistance effectively
- CSI Macro Perspective: Understand research insights regarding CSI style distribution variance across industries and professional sectors to contextualize real workplace scenarios
Section 3: Change Journey Mastery
- The Inevitable Change Journey: Understand how human factors impact change success across four predictable stages, and identify the two critical failure points that derail change initiatives
- Change Process Model Assessment (CPMA): Examine change initiative success/failure probability through project-based assessment tools that provide actionable insights for overcoming implementation challenges
- Becoming a Change Enabler: Develop targeted individual and organizational intervention strategies for each of the four stages to successfully facilitate progression through the change journey
- Applied CPMA Implementation: Utilize actual business cases to practice CPMA application and develop mastery in real-world contexts
Section 4: Immediate Learning Application
- VUCA Change Simulation: Engage in immersive VUCA-oriented simulation activity to apply and validate workshop learnings in realistic scenarios
- HR’s Four-Dimensional Change Roles: Apply time/orientation matrix to identify the four critical role transformations HR professionals must make during the VUCA era and learn to leverage CSI and CPMA for success
- Personal Action Canvas: Utilize the SKS (Stop, Keep, Start) Action Canvas methodology to formulate concrete, actionable plans for implementing workshop learnings in participants’ work environments
